About Ma Paws Pet Supply

Our Story

Ma Paws Pet Supply started with a simple idea: make it easy for pet owners to find quality supplies for their furry friends without the hassle of running all over town.

We're a family-owned pet supply business based in Hendersonville, Tennessee. We understand that pets aren't just animals they're part of the family. And like any family member, they deserve the best care, nutrition, and products.

Our Mission

To provide pet owners with a convenient, trustworthy way to get everything their pets need from nutritious food and treats to toys, grooming supplies, and everything in between all at fair prices with great customer service.

Why Choose Us?

Wide Selection We carry pet food, treats, toys, collars, leashes, beds, grooming supplies, and more. Everything your pet needs in one place.

Fair Prices We believe quality pet products shouldn't break the bank. We work directly with suppliers to keep our prices competitive.

Flat-Rate Shipping $15 shipping to anywhere in the continental U.S. Simple, transparent, no surprises at checkout.

Fast Processing Most orders ship within 1–3 business days so your pet gets what they need quickly.

Customer Support Questions? Issues? We're here to help. Reach us by email, phone, or mail. We're real people who care.

Easy Returns 30-day return window with no restocking fees. If something isn't right, we'll make it right.

USA Only We focus on serving U.S. customers and know our market well.

Our Values

Quality We source products from trusted brands and suppliers. We won't sell something we wouldn't give to our own pets.

Honesty No hidden fees, no fine print tricks. What you see is what you get.

Customer First Your satisfaction matters more than making a quick profit. We'll work with you to resolve issues.

Pet Lovers We're not just selling products. We genuinely care about the health and happiness of your pets.

Community We're part of Hendersonville and the pet-loving community. We support local and give back when we can.

How We Work

Online Shopping Browse our website anytime, add items to your cart, and checkout whenever it's convenient for you.

Fast Shipping We process orders quickly and ship via USPS, UPS, or FedEx so you get your order fast.

Track Your Order After we ship, you'll get a tracking number so you know exactly where your package is.

Dedicated Support Have a question? Our team is here to help via email, phone, or mail.

Easy Returns Not happy with something? 30-day returns with prepaid shipping if it's our mistake.

Our Team

We're a small team of pet lovers based in Hendersonville, Tennessee. We handle every order with care and attention. When you email or call, you're talking to real people who actually care about helping you and your pet.

Get to Know Us

Have questions about Ma Paws Pet Supply? We'd love to hear from you!

Email: support@mapawspetsupply.com
Phone: (615) 824-0094
Hours: Monday–Friday, 9 AM–5 PM Central Time
Address: 379 E Main St, Hendersonville, TN 37075

Thank You

Thank you for choosing Ma Paws Pet Supply. We're honored to be part of your pet's life and excited to help you give them everything they need to be happy and healthy.

Your pet is our priority. 

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Ma Paws Pet Supply — Where Pets Come First